Video visit instructions for PC or Mac (Computer)
MyChart® is a registered trademark of Epic Systems Corporation
Review requirements for Teladoc Health video visit
Computer with a camera
MyChart account
Internet browser: Chrome, Safari or Firefox (Edge & Internet Explorer not supported)
Complete eCheck-In
eCheck-In allows you to sign forms, pay any copays, confirm contact information and verify insurance details needed for your visit.
1. Log in to your MyChart® account.
Do this by visiting mypatientchart.org.
2. Go to the Visits page.
3. Your appointment will be listed as Telemed to Home under Upcoming Visits.
4. Select the eCheck-In button to complete your pre-appointment documentation.
It is recommended to complete eCheck-In as soon as possible and can be done up to 7 days before your appointment.
5. The content and number of questions vary by patient.
Select Next to proceed to the next question and select Submit to complete eCheck-In.
Begin video visit
1. Select Begin Video Visit up to 30 minutes prior to your appointment.
2. Select Check-In.
3. Select Proceed to continue.
4. Your provider will admit you into the call when it is time to begin your visit.
